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Miscellaneous
Troubleshooting
- 233 -
TV, computer, printer (continued)
The computer does not recognize the memory card (it only reads the built-in memory).
●
Disconnect the USB cable and reconnect with an inserted card.
The computer does not recognize the memory card. (When using an SDXC memory card)
→ Check whether your computer is compatible with SDXC memory cards.
→ A message prompting you to format the card may appear when you connect it. Do not format the
card.
→ If the [Access] indicator on the monitor does not go off, turn the camera off before disconnecting
the USB cable.
Printing does not work in spite of an existing connection to a printer.
●
The printer is not compatible with PictBridge.
●
Set [USB Mode] to [PictBridge(PTP)] (→61).
The edges of pictures are cut off when printing.
●
Erase any trimming or edgeless printing settings on the printer before printing.
(Consult the printer’s instructions.)
●
The pictures were recorded in aspect ratio.
→ If printing in a shop, check if 16:9 sizes can be printed.
Panorama pictures are not printed properly.
●
The aspect ratio of panorama pictures is different from that of regular still pictures, and some
panorama pictures may not be printed correctly.
→ Use a printer with support for panorama pictures. (Refer to the instructions for the printer.)
→ We recommend adjusting the size of a picture in accordance with print paper using the software
available (→209).
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